Awards for Redwings Caldecott Visitor Centre

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities

General

  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance is well lit

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesNut free
    • YesVegetarian
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu

Notes

  • Rewings Caledcott Visitor Centre gives people the opportunity to meet some of the sanctuary's rescued horse and donkey residents and learn about how the charity cares for them. The centre is situated on a flat 70 acre site with a grass car park and flat concrete walkways leading to the reception. A Gift Shop, Cafe and Horsewise Education room, are all within close reach of the reception area on concrete paths and flat grass tracks. Toilets, including a disabled access toilet and baby changing facilities are located on the ground floor with flat entrance ways, ramps and open doors. Stables and grazing areas surround the key facilities so that all visitors have the opportunity to see and get close to the horses without having to travel too far. Flat grass tracks make up the site's 'Paddock Walks' with two marked trails. The first is 1km and takes approximately 30 minutes. There are numerous benches and resting points along the way. The second is 1.5km and takes approximately 50 minutes. again there are resting points and most areas of the track are flat however there is some undulating land. Around the site there is information and signage displayed in large print to educate visitors about horse care and welfare and to introduce them to equines living at the site. When possible, the staff undertake tractor tours, talks and demonstrations, many of which are free of charge and suitable for all ages. A wheelchair is available for loan and staff are always on hand to assist however they can so that everyone can enjoy their visit. We look forward to welcoming you. If you have any queries or require any assistance please phone our visitor helpline on 0870 040 0033, visit our website www.redwings.co.uk/visiting or email info@redwings.co.uk