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image for Nature Reserve item typeWWT Welney Wetland Centre

  • VistEngland VAQAS
  • Green Tourism Gold Award
  • Self-assessed Accessibility Information

Nature Reserve

VAQAS, GREEN TOURISM GOLD

WWT Welney Swan Feed (by Sacha Dench)

WWT Welney Swan Feed (by Sacha Dench)

Details

Spread your wings at WWT Welney Wetland Centre and spend a day exploring the wetlands in the heart of the Fens. Your wild adventure is enhanced by the comforts found in the visitor centre. Begin your day with breathtaking views over the Fen landscape from the cafe. Here you can spy hares boxing, and water voles in spring or the elusive water rail in winter, all with a nice cup of tea or coffee.

A walk across the footbridge brings you to the first and largest of the hides; where commentated swan feeds can be enjoyed during the winter months. There is no need to worry about getting chilly; this centrally heated hide allows you to watch the swan spectacle in comfort. In the summer months watch house martins and swallows raise their young in front of you.

Exploring the wider reserve will give you access to four further hides, from which you can watch thousands of ducks and wading birds in winter or chicks and duckling taking their first steps in summer. Along the footpaths look out for butterflies, bumblebees and dragonflies, or find out what lives beneath the surface at the pond dipping stations.

Enjoy swathes of colour as wildflowers line the summer walk, and totally immerse yourself in the tranquillity of the wetlands at this furthest point of the reserve.

Everything you need for an unforgettable day out.

Eating Facilities
Our Wigeon cafe offers the chance to enjoy home-cooked food whilst looking out on fantastic Fenland views. Our bright, big-windowed café comes with a gorgeous panorama over the stunning wetlands of the Fens. There's space for everyone - friends, families, groups - to enjoy freshly-cooked food and Fairtrade hot drinks to tickle all tastebuds. Grab a cold snack, sit-down with a hot meal and enjoy views to dine-for. Open from 10am daily.

Disabled Access
Wheelchairs are available on site with good access to the visitor centre, bridge, centrally-heated main observatory and many hides and walkways. A hearing loop exists in the visitor centre and main observatory.

Gift Shop
Something for everyone - bursting with luxury gifts, gorgeous greeting cards, sterling souvenirs, as well as the latest wildlife books, bird care essentials, and Opticron telescopes and binoculars. Plus, optics specialists, In Focus, hold sales here throughout the year, and are happy to guide and advise you on equipment.

Baby changing facilitiesCoach parties acceptedCredit cards accepted (no fee)Disabled toiletsEducation/study areaFacilities for groupsGift shopOn-site cateringPicnic sitePublic toiletsRegional Tourist Board MemberWelcome HostWheelchairs availableAccepts groupsFacilities for conferencingFacilities for corporate hospitality

Grounds for outdoor activitiesChildren welcomeDisabled accessGuided tours for groupsSmoking not allowedFacilities for hearing impaired

Opening details

Open daily 10am-5pm. Late opening until 8pm from Nov-Feb every day except Mon, Tues, Wed & Christmas/New Year holidays. Last admission is 4.30pm.

Prices

Admission; Adult £8.20, Child £4.00, Concessions £6.30, Family ticket (2+2) £21.95.

Events at this Venue

date event
Mon 1 Oct - Thu 28 Feb Hare walks
Sat 6 Oct - Sun 10 Feb Top Trumps Trail
Sat 20 Oct - Sun 10 Mar 3.30pm Swan feeds
Thu 1 Nov - Thu 28 Feb 6.30pm Floodlit swan feeds
Sat 15 - Sun 16 Dec Optics - try before you buy
Sat 15 - Mon 24 Dec Christmas lunches

Address

Hundred Foot Bank,
Welney,
Wisbech,
Norfolk,
PE14 9TN

Directions

See location of WWT Welney Wetland Centre on Google mapsSee location on Google maps

Map reference: TL 546944  Lat: 52.52587 Long: 0.27784

By Road:
WWT Welney Wetland Centre is 12 miles north of Ely, 26 miles north of Cambridge and 33 miles east of Peterborough. It is 2 miles south of Welney village - turning off the A1101 at the New Bedford Suspension Bridge, signed Ten Mile Bank. Occasionally the A1101 is flooded between Welney village and the Suspension Bridge - and is closed to cars. Under such circumstances, access to WWT Welney Wetland Centre is always possible from Ely or Downham Market, off the A10.

Parking: free

Facilities

  • Baby changing facilitiesBaby changing facilities
  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled toiletsDisabled toilets
  • Education/study areaEducation/study area
  • Facilities for groupsFacilities for groups
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • Picnic sitePicnic site
  • Public toiletsPublic toilets
  • Regional Tourist Board MemberRegional Tourist Board Member
  • Welcome HostWelcome Host
  • Wheelchairs availableWheelchairs available
  • Accepts groupsAccepts groups
  • Facilities for conferencingFacilities for conferencing
  • Facilities for corporate hospitalityFacilities for corporate hospitality
  • Grounds for outdoor activitiesGrounds for outdoor activities
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Guided tours for groupsGuided tours for groups
  • Smoking not allowedSmoking not allowed
  • Facilities for hearing impairedFacilities for hearing impaired

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesHearing loop installed in public areas

General

  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesEntrance is well lit
  • YesAutomatic door at the main entrance

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesGluten free (coeliacs)
    • YesVegetarian
    • YesVegan
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu