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image for Live Entertainment item typeFactory of Broken Dreams at Norwich Puppet Theatre

  • Norfolk Tourist Attractions Association member
  • Self-assessed Accessibility Information

Live Entertainment, Thu 22 - Sat 24 Nov 2018, £15-£18




A new immersive, promenade and adult puppetry show from Hocus Pocus Theatre & Twice Shy Theatre at Norwich Puppet Theatre 22/23/24 November.


Clock-in at the Factory of Broken Dreams where an industry in collapse gives rise to the workers’ dreams while the world falls apart at the seams.

Hocus Pocus Theatre reveal their most thrilling theatrical experience yet. Join them on an immersive journey into the depths of Norwich Puppet Theatre, to celebrate 10 years of Hocus Pocus Theatre making!

A twisted promenade adventure with boundary pushing puppetry, live music, sumptuous immersive rooms, intriguing characters and a touch of magic.

This event will also play host to an award winning, visiting company from London, Twice Shy Theatre with a world premiere of LUCID.

LUCID explores the conflict between a daughter fighting to keep her aged mother alive and a mother who longs to be set free from the conscious world. A show combining stunning puppetry, visual spectacle and a haunting soundscape. Twice Shy Theatre lift the veil of fear to tackle the subjects of age, grief and dependency in this mind-opening and ground-breaking new show.

A packed evening of unmissable new theatre that promises a unique experience like no other. Clock-In times at the factory are 7.30pm, 7.45pm and 8.00pm with chocolate themed treats along the way and tickets are on sale now. Attendees are encouraged to ‘Dress Smart for Work’ and arrive promptly 10 minutes before their ‘shift’. Stay for the ‘Factory Social’ after with DJ Jazzlord spinning a fine selection of vintage tunes until midnight. Be sure to book your tickets in advance to avoid disappointment.

DATES: Thursday 22nd / Friday 23rd / Saturday 24th November

CLOCK-IN TIMES: 7.30pm / 7.45pm / 8.00pm

Arrive 10 minutes before your shift / Dress smart for work. 18+

Factory Social with DJ Jazzlord playing vintage vinyl until midnight.


BOX OFFICE: 01603 629921



Please be prepared for the promenade element at the start where you will be moving around the Norwich Puppet Theatre and accessing parts of the building not usually visited by the public.

Once through the factory, LUCID will take place as the main theatre sit-down event at approximately 9pm.

If you have any access requirements, please inform Norwich Puppet Theatre when booking.

If available, tickets will cost more on the door

Coach parties acceptedCredit cards accepted (no fee)Disabled toiletsFacilities for groupsFacilities for educational visitsGift shopOn-site light refreshmentsPicnic sitePublic toiletsRegional Tourist Board MemberAccepts groupsFacilities for conferencing

Event details

Dates Times
Thu 22 - Sat 24 Nov 2018 19:30
CLOCK-IN TIMES: 7.30pm / 7.45pm / 8.00pm

Arrive 10 minutes before your shift / Dress smart for work. 18+

Factory Social with DJ Jazzlord playing vintage vinyl until midnight.


£15 advance tickets / £18 on the door

Also at this Venue

Events at this Venue

date event
Thu 22 - Sat 24 Nov Factory of Broken Dreams


Norwich Puppet Theatre


St James,


See location of Norwich Puppet Theatre on Google mapsSee location on Google maps

Map reference: TG 234093  Lat: 52.63589 Long: 1.30010

By Road:
Located at St Crispin's roundabout on the inner-city ring road. We have a small car park so it is first come first served, disabled users are recommended to arrive early to ensure a place. Otherwise pay & display at close by in the St Saviours car park. The Theatre is very close to Magdalen Street which is served by lots of buses including 501 & 502 park & ride services.

By Public Transport:
From Norwich station it is 20 minutes' walk to Norwich Puppet Theatre.

Parking: free

Parking: with charge

Accessible by Public Transport: 1 mile from Norwich station


  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled toiletsDisabled toilets
  • Facilities for groupsFacilities for groups
  • Facilities for educational visitsFacilities for educational visits
  • Gift shopGift shop
  • On-site light refreshmentsOn-site light refreshments
  • Picnic sitePicnic site
  • Public toiletsPublic toilets
  • Regional Tourist Board MemberRegional Tourist Board Member
  • Accepts groupsAccepts groups
  • Facilities for conferencingFacilities for conferencing

Self-Assessed Accessibility Details


  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)
  • YesHearing loop installed in public areas


  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system


  • YesSteps to the main entrance
    • 1
      Number of steps to entrance
  • YesEntrance is well lit


  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair


We sell coffees and teas, but no food - hence the "no" responses re food Q's.