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Group Visits:Castle Mall

Group Visits

Castle Mall

Castle Mall

Visit this vibrant shopping centre in the heart of Norwich.


Located next to Norwich Castle in the heart of the City centre, Castle Mall has five floors of great shopping, ample parking and an eight screen cinema. Find big name brands such as TK Maxx, New Look and Peacocks as well as La Senza, Boots and Argos. There is also a wide variety of independent stores such as The Tea Junction, Gifted and The Java Store. Children will be spoilt for choice with the Early Learning Centre, Mothercare and Hawkin’s Bazaar. For evening entertainment take the family to watch the latest film at Vue Cinema with free parking for up to 4 hours.

Why not take a break from shopping and stop off in the Food Court, BB’s or Starbucks for a bite to eat or if you are in a hurry try some of the takeaway food outlets like Auntie Anne’s Pretzels or Subway. Services also include Bedlam’s Soft Play area for young children, Shop mobility, which hires out mobility vehicles, a Post Office and an NHS Walk-in-Centre.

Castle Mall is open every day with late night shopping on a Thursday until 8pm and free parking after 5pm. Parking is easy with two car parks totalling 800 spaces, the main car park is located at the top of Rose lane and the second, smaller car park on Farmer’s Avenue. Park after 6pm any night (excluding Thursday) and pay £1.50 all evening allowing you to enjoy Norwich’s wonderful selection of restaurants and night life. Our main entrance on White Lion Street is a few minutes’ walk from the bus station and our Cattle Market entrance is only 15 minutes walk from the train station.

You will find everything you need for a great shopping experience at Castle Mall Norwich.

Baby changing facilitiesCash PointCoach parties acceptedDisabled toiletsOn-site cateringOn-site light refreshmentsPostboxPublic toiletsTelephone (public)Wheelchairs available

Children welcomeDisabled accessDogs not accepted (except guidedogs)Smoking not allowed

5 floors of shops, food court & cafes, Shop mobility service, disabled toilets, Post Office, Bedlams soft play area for children, guide dogs & hearing dogs welcome.

Opening details

Shops: Monday - Wednesday 9am - 5:30pm; Thursday 9am - 8pm; Friday 9am - 5:30pm, Saturday 9am - 6pm, Sunday 10:30am - 4:30pm. Bank holidays - 10am - 5:00pm. Closed Christmas Day/Easter Sunday. Car Park/Food Court open 1 hour before shops. Car Park closes half an hour after the cinema (approximately midnight). Extended Christmas opening hours. Full details on website at

Also at this Venue


100 Castle Mall,


See location of Castle Mall on Google mapsSee location on Google maps

Map reference: TG 231083  Lat: 52.62658 Long: 1.29497

By Road:
From A11 (from Thetford), A146 (Diss) or A140 (from Lowestoft or Cromer), A47 (from Kings Lynn or Great Yarmouth) and follow signs for the city centre. Heading for the City Centre, follow signs for The Castle or Castle Mall. Entrances to Castle Mall car parks are located on Market Avenue and Farmers Avenue.

By Public Transport:
By Bus: Exit the bus station via Surry Street, at the end of the road turn right on to St Stephens Street. Head towards the Castle. You will pass M&S and Debenhams on the left. Pass Primark. The White Lion Street entrance to Castle Mall is on your right, opposite Game. The Castle Meadow entrance is also visible from Primark.

By Train: From the train station walk over the bridge and up Prince of Wales Road. Keeping on the left hand side, follow the road up the hill towards the Castle. Once you reach Warings Furniture, cross the road at the pedestrian crossing and the Cattle Market Street entrance to Castle Mall is directly in front of you.

The Mall Car Park 1 (710 spaces) is located on Market Avenue at the top of Rose Lane. Car Park 2 (81 spaces) is located on Farmers Avenue.

Parking: with charge

Accessible by Public Transport: 0 miles from Norwich Station station


  • Baby changing facilitiesBaby changing facilities
  • Cash PointCash Point
  • Coach parties acceptedCoach parties accepted
  • Disabled toiletsDisabled toilets
  • On-site cateringOn-site catering
  • On-site light refreshmentsOn-site light refreshments
  • PostboxPostbox
  • Public toiletsPublic toilets
  • Telephone (public)Telephone (public)
  • Wheelchairs availableWheelchairs available
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Dogs not accepted (except guidedogs)Dogs not accepted (except guidedogs)
  • Smoking not allowedSmoking not allowed

5 floors of shops, food court & cafes, Shop mobility service, disabled toilets, Post Office, Bedlams soft play area for children, guide dogs & hearing dogs welcome.