Awards for The Waterside Rollesby

VistEngland VAQAS

Additional information on this classification scheme is available from VisitEngland.

Norfolk Tourist Attractions Association member

Member of the Norfolk Tourist Attractions Association, a group which exist to promote their member attractions with conditions of membership including participation in a code of practice similar to the VisitBritain code of practice.

Additional information on this classification scheme is available from Norfolk Tourist Attractions Association.

Broads Tourism

Broads Tourism - The voice of Broads Tourism Business. Broads Tourism is a forum for businesses and organisations located or operating in the Norfolk and Suffolk Broads area. Its purpose is to provide a strong unified voice for Broads tourism-related businesses, with a focus on improving the visitor experience and promoting the Broads as a high quality and environmentally sustainable destination.

Additional information on this classification scheme is available from Broads Tourism.

Broads Quality Charter Gold

Participating eating establishments are annually quality checked by independent assessors, Quality in Tourism. Establishments gaining 70% plus are awarded Silver. 80% plus Gold. The Broads Authority started the Quality Charter scheme back in 2001 with just a handful of establishments. Today, there's a fine range to choose from and each year standards get higher.

Additional information on this classification scheme is available from Broads Authority.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis gravel
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities

General

  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system
  • YesVisual alarm system

Entrance

  • YesRamp to entrance
    • YesHandrail by ramp
  • YesEntrance is well lit

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesGluten free (coeliacs)
    • YesLactose free (dairy free)
    • YesLow potassium
    • YesLow sodium
    • YesNut free
    • YesAdditive free
    • YesVegetarian
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu