Awards for Arden Court

AA 4 STAR GUEST ACCOMMODATION, AA DINNER, WELCOME TO EXCELLENCE, Greater Yarmouth Tourist Authority Member WORLDHOST BUSINESS AWARD

AA 4 Star Guest Accommodation

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

Greater Yarmouth Tourist Authority

Additional information on this classification scheme is available from Greater Yarmouth Tourist Authority.

WorldHost Business Award

Additional information on this classification scheme is available from WorldHost.

Welcome To Excellence

Good customer service is key to growing a competitive business

Additional information on this classification scheme is available from Welcome To Excellence.

AA Dinner Award

For guest accommodation, the eggcup and pie symbols indicate a very special breakfast or dinner, with an emphasis on freshly prepared local ingredients.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • Surface of the car park and pathway leading to entrance is
  • Yes
    Solid ie tarmac / concrete etc
  • Yes
    Drop-off point for guests outside entrance
  • Route from the parking area to the entrance:
  • Yes
    Is flat (i.e. without steps)

Entrance

  • Yes
    Entrance well lit
  • Yes
    Bell at main entrance

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
  • Yes
    Entrance to reception
  • Yes
    Public toilet
  • Yes
    One or more bedrooms
  • Yes
    Lounge
  • Yes
    Bar
  • Yes
    Good contrast between the floor and wall
  • Yes
    Clear surfaces such as glass doors have contrast markings
  • Yes
    Guest information available in large print (14pt and over)

Dining

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift
  • Yes
    Good contrast between the floor and walls
  • Yes
    Menus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliac)
  • Yes
    Lactose free (dairy free)
  • Yes
    Low potassium
  • Yes
    Low sodium
  • Yes
    Nut free
  • Yes
    Additive free
  • Yes
    Organic
  • Yes
    Vegetarian
  • Yes
    Vegan

Bedrooms

  • Yes
    Bedroom furniture can be re-arranged if requested by guest
  • Yes
    Bedroom with non-allergenic bedding available
  • Bathrooms available with:
  • Yes
    Separate shower unit
  • Yes
    Bath with shower
  • Yes
    Bath
  • Yes
    Wet room
  • Yes
    Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • Yes
    Bathrooms available that have been specially adapted for wheelchair users

General

  • Yes
    Proprietors/staff available 24-hours
  • Yes
    Emergency evacuation procedures for guests with disabilities