image for Craft Centre item typeCaithness Crystal Visitor Centre

  • Self-assessed Accessibility Information

Craft Centre, free entry


The Manager

01553 765111


5-11 Paxman Road,
Hardwick Industrial Estate,
Kings Lynn,
PE30 4NE




Experience glass making demonstrations free of charge daily during the week and marvel as our skilled glassmakers create wonderful works of art right before your eyes. Whether it is a carfully crafted animal or a meticulously worked vase or paperweight there's a huge variety to see. You will find throughout the Visitor Centre many well known brands of glass, crystal, cookware and cutlery as well as the Craft Corner which includes craft punches, paper, scrapbooking materials, scissors and many more. Coffee shop and restaurant... Relax and enjoy refreshments in our new coffee shop/restaurant, where we serve home cooked light meals, snacks and cakes along with a wide selection of hot and cold drinks.

Disabled accessDisabled toiletsFacilities for groupsOn-site cateringOn-site light refreshmentsPublic toilets

Children welcomeDisabled accessSmoking not allowed

Opening details

Open all year


Free entry



See location of Caithness Crystal Visitor Centre on Google mapsSee location on Google maps

Map reference: TF 627187  Lat: 52.74143 Long: 0.40869

By Road:
Take the A148 from Fakenham. Apporaching King's Lynn follow the brown tourist signs for Caithness Crystal.


  • Disabled accessDisabled access
  • Disabled toiletsDisabled toilets
  • Facilities for groupsFacilities for groups
  • On-site cateringOn-site catering
  • On-site light refreshmentsOn-site light refreshments
  • Public toiletsPublic toilets
  • Children welcomeChildren welcome
  • Disabled accessDisabled access
  • Smoking not allowedSmoking not allowed

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesHas a ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)


  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system


  • YesRamp to entrance
  • YesEntrance is well lit


  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesSugar free (diabetic)
    • YesLow sodium
    • YesVegetarian
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu


  • A larger and more accessible are would be from the rear car park

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